COVID-19 PROTOCOL

Due to the COVID-19 pandemic, we have modified various policies to our practice in efforts to maximize safety.  The following is a list of mandatory requirements for all patients to follow:

1. COME ALONE.  Visitors must stay in their cars and will not be allowed to enter the clinic.  Exceptions may be made if there is a medical reason for them to need to be with you (such as an interpreter).
2. EVERYBODY WILL BE SCREENED FOR COVID-19 SYMPTOMS AT THE DOOR PRIOR TO ENTRY.  This will include checking your temperature and series of brief questions.  IF YOU HAVE A FEVER OR COUGH, PLEASE CALL US TO RESCHEDULE – DO NOT COME TO OUR CLINIC IF YOU ARE SICK.  This protects everybody.
3. ALL PATIENTS MUST WEAR A MASK FROM THE TIME OF ENTRY TO THE TIME OF DEPARTURE.  If you do not have a face covering, we will provide you a disposable mask.
4. HIGH RISK PATIENTS FOR COVID-19 – TELEMEDICINE MAY BE AN OPTION: If you fall into the high risk category per the CDC guidelines for “People Who Are at Higher Risk for Severe Illness”, then you may qualify to have your visit performed via Telemedicine (video conference from home).  Please ask our office for more information when scheduling your visit.
5. ALL PATIENTS MUST GET ACCESS TO OUR PATIENT PORTAL.  This will allow you to have a direct line of communication with your provider – including the ability to send message/questions directly to your provider.  You can register for the portal by clicking HERE: REGISTER FOR PATIENT PORTAL.  Remember, you FIRST need to “register” (bottom right button). It will then send you an email with a link to finish setting up your account. This requires confirmation that we have your correct Email address, Date of Birth, and proper spelling of your first & last name.  If you are unable to successfully register for the patient portal, CLICK HERE TO FILL OUT OUR ONLINE ASSISTANCE FORM.  Someone from the office will reach back out to you to confirm the information has been corrected/added.  If you do not have an email account, go to www.gmail.com and sign up for one for free.
6. CHECK THIS PAGE AND OUR TWITTER FEED @DIAGNOSTICPAIN FOR UPDATES.

Pain Management Doctors in Austin, Texas

At the Diagnostic Pain Center, we take a multidisciplinary approach to treating pain disorders. We are committed to helping make your life as pain-free as possible through advanced diagnostic, therapeutic and medical treatment services.  With the emphasis on diagnostic pain management, we focus on diagnosing and treating the cause of your pain, not just putting a Band-Aid over the problem.

Robert S. Marks, M.D. & Sauman A. Rafii, M.D.

We are a multi-physician, private practice specializing in the diagnosis & treatment of acute and chronic pain. Robert S. Marks, M.D. and Sauman A. Rafii, M.D. are highly trained medical pain professionals who are passionate about helping patients restore their quality of life through the effective control and elimination of their pain problems.

Dr. Marks is board certified by the American Board of Anesthesiology in both Pain Medicine and Anesthesiology. He graduated from The University of Texas Medical Branch.  He then spent over two years in General Surgery training, providing him with tremendous insight into the composition of the human body and the complex structure of the nervous system.  He subsequently completed his residency in Anesthesiology as well as his fellowship in Pain Management at Texas Tech University Health Sciences Center, one of the top five Pain Management fellowships in the country.  He is fully trained in both interventional and non-interventional techniques. This, combined with his dedication to staying at the forefront of new medical research, affords Dr. Marks a deeper understanding of the myriad of pain conditions and their causes.

Dr. Rafii is board certified by the American Board of Anesthesiology in both Anesthesiology and Pain Medicine.  He completed a combined 6 year B.S/M.D program through Kent State University and the Northeast Ohio Medical University.  He then went on to complete his residency in Anesthesiology at New York University, which has been consistently ranked by US News and World Report as one of the top hospitals in the nation.  Furthermore, his Pain Medicine fellowship was completed at the Center for the Study and Treatment of Pain at New York University, which has been awarded the coveted Center of Excellence by the American Pain Society.

Diagnostic Pain Management

The classic practice of pain management focuses primarily on treating a patient’s symptoms, frequently with a myriad of treatment modalities such as medications and injections.  While these are treatments that we may offer as they maybe reasonable for our patients, such a concept of treatment is only a part of the big picture.  By instead focusing on Diagnostic Pain Management, our physicians diligently to help determine the root cause of the pain – not not just ways to mask the symptoms.  Once a diagnosis is established through a comprehensive history, physical exam, and review of imaging/studies, the focus is turned to working together with our patients to establish the best course of treatment.   This oftentimes means that you maybe referred to a neurologist, rheumatologist, oncologist, surgeon, et cetera.  Ultimately, with a focus on Diagnostic Pain Management, we strive to help our patients diagnose and fix the cause of the problem.

The Burden of Pain

At the Diagnostic Pain Center, we understand the physical and emotional toll that pain can take on one’s life. Conditions like chronic back and neck pain can have a profound effect on just about every aspect of your life, including your mental well-being. Pain can interfere with your ability to work, sleep, exercise and enjoy daily activities with your loved ones.

At our clinic, we treat the whole patient, rather than just the symptoms. We offer a variety of safe and effective therapies including:

• Medical Management
• Epidural Steroid Injections
• Facet Injections/Radiofrequency
• Therapeutic Nerve Blocks
• Massage and Physical Therapy
• Spinal Cord Stimulation
• Botulinum Toxin Injections
• Oral Pain Medications
• Minimally Invasive Procedures

Personalized Treatment in a Caring Environment

Dr. Marks & Dr. Rafii will take the time necessary to listen and personally work with you one-on-one to understand the root cause of your pain. Our diagnostic philosophy is to invest the necessary time to first understand the root cause of the pain prior to simply enlisting treatments. At your consultation, your doctor will discuss your medical history and perform an extensive clinical examination to assess your ailment. As our name implies, we offer the most advanced diagnostic procedures to get to the source of your painful symptoms yielding the most effective treatment.

After your examination results and symptoms have been thoroughly assessed, your doctor will work with you to create a customized treatment plan based on those findings. Developing your treatment strategy is a collaborative process that takes your individual lifestyle into consideration. You are always the most integral part of the decision-making process. With your input and our extensive experience, our team of medical professionals will yield the most effective treatment possible.

We strive to create a supportive and caring environment at our practice so that every patient’s visit is enjoyable and informative. Our team of professionals is very positive and passionate about working to get you feeling comfortable again and back to enjoying the activities that you once did.

Schedule a Consultation at the Diagnostic Pain Center in Austin

Are you ready to take control over your pain and take back the life you enjoy? For years, The Diagnostic Pain Center has been successfully helping Austin patients successfully manage and oftentimes eradicate their back, neck and general pain problems. We would love the opportunity to help you live a happier, more productive and pain free life. Give us a call today at 512-981-7246 or request an appointment online to get started.

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